WebPerform the following steps to configure ticketing support for PSM for SSH connections. Step 1: Configure the Privilege Cloud Portal gateway user You need the assistance of CyberArk support to perform this task. Step 2: Edit the PSM for SSH configuration file WebA ticketing system is a software program that a customer support team uses to create, manage, and maintain a list (or lists) of customer problems. Of course, many ticketing systems also provide other functions including, but not limited to: Omnichannel support Ticket routing, categorization, and tagging Tracking and measurement Integrations
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